Privacy Policy

Privacy Policy for Soft Lead Technologies

Effective Date: 2024

At Soft Lead Technologies, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, services, and products. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of personal and non-personal information to provide, improve, and protect our services. This information may include:

• Personal Information: Name, email address, phone number, company name, billing address, and other details you provide when you contact us, request a demo, subscribe to our services, or otherwise interact with us.

• Usage Data: Information about how you use our website, services, or products. This may include IP address, browser type, device information, referring pages, and activity on our website.

• Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about how visitors use our website and to personalize user experience. Cookies help us remember your preferences, analyze website traffic, and improve our services.

2. How We Use Your Information

We use the information we collect for a variety of purposes, including:

• To Provide and Improve Our Services: We use your information to deliver, enhance, and support our software, IT services, and customer support.

• Communication: We may use your personal information to communicate with you about your account, our services, updates, promotions, and other matters related to our business.

• Marketing: With your consent, we may send you marketing emails about our services, products, or special offers. You can opt-out at any time by following the unsubscribe instructions in the email.

• Legal and Security: We may use your information to comply with legal obligations, protect our rights, or prevent fraud and abuse.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information, including encryption, secure servers, and firewalls. However, no data transmission or storage system can be guaranteed 100% secure, and we cannot guarantee the absolute security of your personal information.

4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. If you choose to close your account or no longer use our services, we will retain your personal information for a reasonable period in accordance with our legal obligations or business needs.

5. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, cloud storage providers, and analytics services. These third parties are obligated to keep your information confidential and secure.

We may also disclose your information if required to do so by law, or in response to valid legal requests, such as a court order or government inquiry.

6. Your Rights and Choices

You have the right to access, update, or delete your personal information. If you would like to exercise any of these rights, or if you have any concerns about how your information is handled, please contact us at [Insert Contact Information].

• Opt-Out: You can opt-out of receiving marketing emails from us at any time by following the unsubscribe link in the email or by contacting us directly.

• Access and Correction: You can request to review, update, or correct your personal information by contacting us.

• Data Deletion: You may request the deletion of your personal information, subject to any legal obligations we may have to retain certain data.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete such information.

8. International Data Transfers

If you are located outside the United States, please note that we may transfer, process, and store your personal information in countries other than your own. By using our services, you consent to such transfers, which may involve the transfer of your data to a country that may not have the same data protection laws as your country of residence.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Soft Lead Technologies
Email: info@softleadit.com
Phone: +94-77-50-52-585
Address: Kandy, Sri Lanka.