Refund and Returns Policy

Thank you for choosing Soft Lead Technologies for your IT services needs. We strive to provide high-quality services that meet your expectations. If, however, you are not entirely satisfied with your purchase, we’re here to help.

Refund Policy:

• Digital Products: Due to the nature of our services being digital and non-tangible, we generally do not offer refunds once the service has been provided. If you are dissatisfied with the service, please contact us within 7 days of purchase to discuss a refund. Refunds will be issued to the original method of payment.

• Custom Services: For custom software development, product design, and consultancy services, refunds will be considered on a case-by-case basis. Please contact us to discuss your situation.

Returns Policy:

• Physical Goods: Soft Lead Technologies does not sell physical goods. Therefore, there is no applicable returns policy for physical items.

Contact Us:

If you have any questions about our Refund and Returns Policy, please contact us:

• By email: support@softleadit.com

Changes to This Policy:

Soft Lead Technologies reserves the right to modify or update this Refund and Returns Policy at any time. Any changes will be effective immediately upon posting on our website.

Last updated: March 6, 2024